Customer Reviews
I recently purchased a ¼” Typhochlaena seladonia sling from Marshall Arachnids, and I couldn’t be happier with the experience. From start to finish, everything was handled with professionalism and care.
The packaging was top-notch—the sling arrived safe and secure, with the vial sealed properly and held in place with tape. What stood out to me was the attention to branding: the vial, the tape locking the vial, and even the bag the vials were placed in all matched Marshall Arachnids’ signature colors, adding a nice touch of professionalism.
Customer service was also excellent. The representative I spoke with was helpful, responsive, and provided a smooth purchasing experience. As a bonus, I received some great freebies, which was a pleasant surprise and much appreciated.
Overall, I highly recommend Marshall Arachnids for anyone looking to purchase high-quality tarantulas with great packaging, excellent customer service, and a little extra care in the details. I’ll definitely be ordering from them again!
Let customers speak for us
I recieved my Ogre Face Net Casting Spider today, along with the enclosure set up for her. I also received my L. Fallax spider and they are both healthy and incredible! I am absolutely in love with my new Ogre Face Spider! Shipping was super fast and the spiders are healthy and exactly what I wanted! I would highly recommend Marshalls Arachnids, and will buy from them again.
Good communication, great packaging and I love the purple!
The purplebox 4x4x7 ogre-faced spider habitat kit was the perfect combination to start off my journey with my new ogre-faced spider. It was beautifully packaged and the attention to details is amazing. You can really see the care and thought that goes behind ensuring your spider makes it home safely. The color choices and premium feel even makes the unboxing experience incredibly nice. The habitat, leaves, and soil mix made it very easy to build a great enclosure in less than 5 to 10 mins which was my priority when opening the box. The bottle is great too! This isn't mentioned in the product, but you also get what feels like a VIP concierge service from their team. It is easy to reach our or communicate with them and they provide so many resources to help make this process simple. The combination of all these things made the experience incredible. I'm really appreciative of the thought and care put behind their product.
Theyre quite nice and healthy even with mine being delayed in shipping
Whatever you do, DONT hesitate to shop this buisness. The entire experience was wonderful. The price of my girl was amazing, I bought the full kit which is absolutely worth it. She arrived safely and absolutely stunning. The communication was amazing with them. They went above and beyond. My girl not only has settled well but already has eaten. Watch the information videos and care pages before you purchase. I will absolutely be buying again
Excellent communication and accommodation to my shipping preferences, beautiful packaging and healthy spiders! Thank you so much!
Awesome experience! Picked up a male and female, both arrived safely and are doing great! Excellent customer service and very friendly! Answered any questions that we had, and great job keeping us up to date with shipping times! Would definitely have no issues ordering from Marshall Arachids in the future!
Excellent packaging, great communication with shipping, arrived very healthy! Settling in great to new home
Very impressed with Marshall Arachnids! Excellent, quick communication and were very helpful. Excited to be part of project safety net.
Absolutely delighted with the customer service, communication and the C. versicolor slings I received! Ordered first thing in the morning and they were on their way to me that afternoon. The slings are bigger than I expected and arrived well packaged. They are settling in nicely. Can't wait to make more purchases from Marshall Arachnids!!!
The bundle is worth so much and you pay an extremely reasonable price. The business is professional and has great communication. Fast shipping. Couldn't be happier. Absolutely will shop this business again
My very first T and probably not my last! handled with care. And very very beautiful T